Returns & Exchanges
At Velocita-USA, we stand behind the quality of our VR3 racing gear and offer a 30-day window for returns or exchanges on all standard-sized, unused items in their original packaging. Please note that custom-tailored suits and personalized safety equipment are final sale and cannot be returned.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Place the unworn VR3 racing suit and all original tags back into the shipping box, ensuring the RMA number is clearly marked on the outside.
- 3.Ship to Velocita
Send your package via a tracked carrier to our warehouse facility; we recommend insuring the shipment as we are not responsible for items lost in transit.
- 4.Inspection and Refund
Once our team verifies the condition of the gear, we will process your refund or ship your exchange item within 5-7 business days.
